Araxxe is pleased to attend the International Telecoms Week (ITW) that will take place from May 15th to 17th at the Gaylord National Resort & Convention Center, National Harbor MD, near Washington DC...

Meet Araxxe representatives on-site: 

• Christophe Oliver - VP North America
• Paul Flanagan - Product Account Manager
• Frederick Van de Weghe - Chief Commercial Officer.

 
If you are attending ITW, meet us on-site at table D30, or click the button below to book a meeting in advance. 


 

We are looking forward to meeting you at ITW!

Meet with Fred, Lisa, Adrien & Paul in Istanbul at WAS #19!

Fraudsters are constantly looking to avoid operator controls used to combat A2P SMS fraud. 
Araxxe A2P SMS testing campaigns generate messages from a wide range of origins (brands) and aggregators to identify new fraud scenarios as they happen.
This complements an operator’s firewall, providing real-time intelligence to facilitate the updating of rules to ensure A2P SMS revenues are fully monetized.




If you would like to know more about how Araxxe can help you maximize your profitability, check the maps on our website and please visit us at booth B5 during GSMA WAS#19, or book an appointment using the button below:



 

Araxxe has conducted billing verification for hundreds of customers over the last 19 years.  
Analyzing the result of over 5,000 recent billing errors, we have identified on behalf of our customers we find that 64 % of billing errors occur whilst roaming.




 

This is due to the increased complexity of roaming billing and the multiple parties (roaming partners, clearing houses) and systems involved in this process.

These errors can often result in inflated cost as well as revenue loss.

If you would like to know more about how Araxxe can help you reduce billing errors, please visit us at booth B5 or book an appointment using the button below. 

                                 

Araxxe helps operators monitor roaming quality allowing them to proactively identify and address issues before they impact their customer experience.  
Through our continuous monitoring campaigns, we report on 15 KPI’s in accordance with international standards covering voice, Data and SMS across all radio networks.

“On-demand” testing allows operators to ensure that corrective actions taken fully address issues identified.
Araxxe service is unique:

Unlimited

• “All you can eat” approach: package price includes as many tests as needed.  No tokens. No “bean counting” as with competitors.  

User Eyes

• Active tests tell you how telecom users experience your services.
• Araxxe QoS Indicators are understandable by telecom users, marketing teams and wholesale teams.

Universal

• Worldwide roaming up to 99%+ of your roaming revenues protected.
• All radio technologies tested: 2G, 3G, 4G and 5G
• Three international standards applied: GSMA, ETSI, and ITU

If you would like to know more about how Araxxe can help you improve your roaming Quality of Service, please visit us at booth B5 or book an appointment by clicking here. 


 

Discover How Araxxe helps Operators Maximize Profitability!

With over 19 years of experience, Araxxe is a market leader in the delivery of testing services to the telecommunications industry. 
Utilizing our global network of telecoms resources, reliable infrastructure, and a highly skilled workforce, we provide support to operators in the following areas:

✔ End to End Billing Verification | Retail & Wholesale
• Data Bundles
• Roaming
• Mobile Money
• Data Metering
• Pay TV, VoD
• M2M, IoT
• Customer Experience

✔ Interconnect Fraud Protection | Incoming & Outgoing
• A2P SMS Bypass
• CLI Refiling
• Voice Simbox

✔ Transit Carrier Monitoring 
• Ensure your transit carriers deliver calls correctly

✔ Roaming Quality of Service
• Ensure the quality of Data, Voice Calls and Messaging on both home network and in roaming on 2G, 3G, 4G and 5G

Our cost-effective solutions can be deployed quickly to help you uncover previously unidentified issues leading to revenue loss, inflated costs and poor quality of service. 
If you would like to know more about how Araxxe can help you maximize your profitability, please visit us at booth B5 or book an appointment using the link below:

We are looking forward to meeting you in Istanbul !

 

Did you know that Araxxe now holds the International Standard on Assurance Engagements 3402 (ISAE 3402) for our Interconnect Fraud Detection services?

It is an international assurance standard provided by Calisséo an independent audit firm which audits Araxxe processes on a regular basis.
It proves Araxxe has an internal control structure and procedures to deliver the monitoring service « Interconnect Fraud Detection » following quality standards.

Why is it important?

• Audits made easy: The certificate should interest customers who need to audit their Internal Controls according to Sarbanes-Oxley Act in the US as well as certifications demanded by many financial regulations in other regions.
   
• Reduced Audit budget for Araxxe clients: It means our customers auditors can rely on the attestation we give them, resulting in a reduced audit budget!

Have you checked if all your service providers own this international standard?

If you want to know more about this certification or any insights about our solutions, contact us at: marketing@araxxe.com

1. Protection against Incoming Voice CLI Refiling & Simbox fraud

From our pool of origins, we generate test calls and verify how they are terminated to our customer’s network.
If fraudulent schemes are detected, they will be reported in real-time so that customers can take corrective actions.

2. Monitor Transit Carrier Performance

Araxxe generate test calls from our customers network to international destinations around the world.  
When calls are terminated with an unexpected CLI, an error is reported via our online portal.

3. Reporting via a Live Portal

All our cases are reported in real time through a user friendly, secure, collaborative online portal that you can access 24 hours a day and 7 days a week.

If you want to discuss any of our solutions, send a mail to marketing@araxxe.com to get a free consultancy hour!

Araxxe is pleased to attend the Telecommunications UK Fraud Forum (TUFF) that will take place in London on March 5th 2024.

Lisa Taillandier, our International Sales Manager, will be onsite.
If you are a TUFF member and are attending the forum too, feel free to contact Lisa at lisa.taillandier@araxxe.com to plan a meeting in advance.

We are looking forward to meeting you in London!

More information about the event in TUFF's website. 

Araxxe’s new Worldwide Voice Transit Observatory is a unique tool to help operators understand the issue as the originator and as the receiver the call. 

Get to know where the fraud happens!

Stay tuned.
We will release our new observatory soon!
 

Various market studies show that A2P SMS will still be the most efficient way to communicate with customers in 2024. Revenues are predicted to continue growing over the next few years:

“The global A2P SMS market size was assessed at approximately 66.91 billion US dollars in 2022 and is anticipated to reach USD 79.00 billion by the year 2030.”(Zion Market Research)

Unfortunately, fraudsters want to grab a “piece of the action”, utilizing a wide range of fraud schemes to terminate message without paying termination fees.
Araxxe Worldwide A2P SMS bypass maps help operators understand fraud levels and trends around the world.

Join our Webinar on February 22nd (3:00 pm, Paris time), where we will discuss:

• Latest regional A2P fraud levels based upon maps.
• The best fraud prevention methods to minimize A2P SMS bypass.
• Combining Testing and Firewall Solutions to maximize results.
• How do our customers use Araxxe test results? 
   

From the GLF report published in October 2023, three fraud risks in the voice business took a significant share in 2023:

• Origin Based Rating (OBR) Fraud: 49 %
   
• CLI Spoofing Fraud: 33%
   
• False Answer: 18%

Source:  GLF FRAUD REPORT - October 2023 - Sustaining the continuous fight against fraud

To get more insights on this issue, keep an eye on our publications!
NEXT WEEK: Check Episode #3: “New Worldwide Voice Transit Observatory coming up: what’s in?

Araxxe is a leading provider of fraud and revenue assurance services for telecoms operators around the world. Utilizing our global network of test call generators, we help operators maximize profits through the identification of interconnect fraud and minimization of billing errors.
Read the series of our four episodes to get better insights on International Voice Transit issues and our solutions.

• Episode 1: International Voice Transit market overview
• Episode 2: International Voice Transit: what are the issues? 
• Episode 3: New Worldwide Voice Transit Observatory coming up: what’s in?
• Episode 4: How Araxxe can help identify international voice transit issues

Episode 1: International Voice Transit market overview

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The evolution of international voice traffic has shown a downward trend over the last several years, this was mainly due to the introduction and adoption of over-the-top providers. 

• Mobile operators not only need to cope with low volumes but also with higher levels of traffic terminating via “grey routes”. High levels of fraud result in significant revenue loss.
• Facing downward pressures in the wholesale market, some transit carriers have increased the traffic volumes they terminate via ‘grey routes’ to improve margins at the expense of the mobile network operator.
   

To get more insights on this issue, keep an eye on our website!

NEXT WEK: Episode 2: "International Voice Transit: What are the issues?"

In an article published by Telecom.com, “Kaleido Intelligence estimates that wholesale and retail revenues from consumer and IoT roaming services will generate $45 billion" in 2024 - "a 47% increase on ‘pre-pandemic levels" (1).
(1) Source: Telecoms.com 

Will you realize (bill) all your roaming revenues this year?
Operators around the world are using Araxxe’s End to End Billing Verification Service to ensure billing accuracy, secure revenues, and avoid customer complaints.
We can help you to identify metering, processing, rating and billing issues that impacting revenues helping you ensure that you minimize revenue leakage and maximize revenues.

Utilizing our global network of robots, we generate independent test transactions in roaming scenarios across all regions around the world, verifying that they are metered, processed, rated, and billed correctly.

If you would like to know more about our TCG solutions and get a free consultation with one of our experts, send us a mail at: marketing@araxxe.com 

Thank You for following us in 2023!

Let's kick off the new year!

• Webinars 2023

Thanks to all of you who attended and came to listen to our experts in 2023! We really appreciated the exchange we had, and interesting questions you raised during those sessions…

You were…
 

                                                  200+ participants

                                                  From…

                                                  72 countries around the world!
 

In 2023 we discussed many “hot topics” in relation to A2P Message Fraud and Billing Errors during our Webinars.

In 2024, we want to continue the discussion

Please continue to join us during those events!

• Get to know Araxxe’s people and values

Get to know more about our people, who we are and what makes our team unique. Keep an eye on our LinkedIn feed. We strongly believe in our people and will continue to showcase our team members… AKA the ‘Araxxiens’
 

•  Observatories

We will continue to use our global network of Test Call Generators (Robots) and resources to monitor Fraud and Revenue Assurance issues around the world, providing operators with unique and interesting insights based upon first hand data.
 

• In 2024 we will continue!

…and EXPAND our observatories!

This is the reason why we are very excited to announce that …