Beyond billing error detections: Testing for the sake of testing and compliancy!

It is common knowledge that the main mission of revenue assurance professionals is the protection of the telco’s revenue streams.
Your objective is clear: put the billing chain under control & fix revenue leakages. But another key challenge is to prove to a third party that the billing chain is under control… 
In fact you have to deal with various constraints defined by several third parties: Financial regulation (eg SOX), Telecoms regulation, Consumer rights rules…so are you able to demonstrate that the controls you implement are efficient and that there is no missing piece in the monitoring coverage? Your Audit team might request you a proof of compliancy!
Araxxe has just released a whitepaper that provides you directions on how to use Araxxe services to demonstrate compliance by providing standardized and / or customized positive reporting.

You want to read more?  
Download the whitepaper here and if you have any questions related to it or to any of our Revenue Assurance or Fraud Detection services, please don't hesitate to contact us. We will be happy to help!

Araxxe and all its employees would like to offer you their warmest thoughts and wishes throughout the festive season!
May this New Year be successful and prosperous!

Araxxe will sponsor & attend the upcoming Risk & Assurance Group (RAG) in Bahrain on the 23rd & 24th of January 2019.
Adrien Pernet, our International Sales Manager, will be on site on both days. You can contact him at adrien.pernet@araxxe.com to schedule meeting prior to the event.
More information about the event on the RAG website. 

Araxxe will attend the upcoming GSMA Fraud & Security Group #13 (FASG) in Muscat, Oman, from the 29th to the 31st of January 2019.
Frederick Van de Weghe, our Chief Commercial Officer, will be on site on the 3 days. You can contact him at frederick.van.de.weghe@araxxe.com to schedule a meeting prior to the event.
More information about the event on the GSMA website here.

Araxxe elected as tier one vendor of SIM Box Detection services by ROCCO Research Institute & 103 MNOs from all continents!

For 80% of tested areas, Araxxe ends up at the 1st position. Araxxe is even the sole vendor to reach the maximum score (5/5) for several Performance Indicators.

N°1 in reliability, technical expertise, understanding of interconnect, quality of service, transparency, flexibility, efficiency of the tool, client support, return on investment, and more!

A big thank you to all customers who deserve this quality of service and expertise. Fraud fight is a daily challenge for all the industry!

As a proud member of the GSM Association, we will participate in the combined GSMA Mobile 360 & SEGF event in Buenos Aires, Argentina from the 4th to the 6th of December 2018.

Fidel Aponte, our VP Sales for the LATAM region, will be there to discuss the latest trends in the world of telecommunication fraud detection.

Feel free to contact him at fidel.aponte@araxxe.com to schedule a meeting in advance.

​More information about the event on the GSMA website here.

As a proud member of the CFCA (Communications Fraud Control Association), we will sponsor & participate to the CFCA Fall Educational Event in New Orleans, USA from the 9th to the 11th of October 2018.
Frederick Van de Weghe, our Chief Commercial Officer, and Fidel Aponte, our VP Sales LATAM will be there during the event to discuss the latest trends in the world of telecommunication fraud detection. 
Feel free to contact them at frederick.van.de.weghe@araxxe.com or fidel.aponte@araxxe.com to schedule a meeting in advance.
 
More information about the event on the CFCA website here.

As a proud member of the GSM Association, we will participate in the GSMA Fraud & Security Group (FASG #12) in Porto, Portugal from the 25th to the 27th of September 2018.
Lisa Taillandier and Adrien Pernet, our International Sales Managers, will be there to discuss the latest trends in the world of telecommunication fraud detection. 
Feel free to contact them at lisa.taillandier@araxxe.com or adrien.pernet@araxxe.com to schedule a meeting in advance.

​More information about the event on the GSMA website here.

Araxxe will sponsor & attend the upcoming Risk & Assurance Group (RAG) in Nairobi, Kenya on the 11th & the 12th of September 2018.
Adrien Pernet, our International Sales Manager for the African market, will be on site on both days. You can contact him at adrien.pernet@araxxe.com to schedule a meeting prior the event.

More information about the event on the RAG website here.

Fidel Aponte, our VP Sales for the LATAM region, will attend the upcoming “Revenue Assurance, Fraud & Big Data Analytics Latin America”.
The event is scheduled on the 28th & 29th of August 2018 in Rio de Janeiro, Brazil.
Wants to contact Fidel prior the event? Here is his email address Fidel.Aponte@araxxe.com.

In the never-ending battle against fraud, one weapon is not enough to win the war!

In the fight to stop fraudsters attacking your network, Araxxe has not one, but multiple answers to increase your international incoming traffic.

Our 360° Service is like a Swiss Army Knife: one blade does not work? You can use another, or combine it with another tool…

Test Call Generation:  SIM Box and Anti-White List

While we are running classic SIM Box campaigns to disconnect SIM Boxes, another possibility is to use our Anti White List Services:

• Anti-White List calls through “on the fly” call forward. 
• Anti-White List completed calls to Genuine Subscribers.

Enhanced Campaigns

We know it is crucial to challenge fraudsters: they are very active and reactive but so are we! We know how to optimize our call campaigns to get the best results:

• We constantly renew our Target Numbers to avoid blacklisting.
• On your request, we can include specific routes in our call campaigns.
• We are actively developing Artificial Intelligence to dynamically optimize the call campaigns.
• Tell us when exactly during the day your subscribers call more and we organize ‘Bombing campaigns’: during peak hours to disconnect more in one go!

Profiling and Specific Analysis

• We have a tool that enables us to analyse correlation between the number of detections & international traffic minutes.

• Upon your request, we can provide an analysis of the Fraudulent SIM Cards Lifecycle.
• We also provide co-detection with profiling systems through Group Kill and Profile Tuning.

Training and Consultancy tools

By observing, and knowing your enemy, you can better anticipate their motives and movements.  Araxxe can help you:

• We can watch the Wholesale Termination Rates market for you and send you monthly reports about your network.
• We can as well train your people into ‘Fraudster’s Intelligence’ through “Know your Enemy” Seminars.

As a proud member of the CFCA (Communications Fraud Control Association), we will sponsor & participate to the CFCA Annual Meeting & Summer Educational Event in Chicago, USA from the 26th to the 28th of June 2018.
Frederick Van de Weghe, our Chief Commercial Officer, and Fidel Aponte, our VP Sales LATAM will be there the event to discuss the latest trends in the world of telecommunication fraud detection. 
Feel free to contact them at frederick.van.de.weghe@araxxe.com or fidel.aponte@araxxe.com to schedule a meeting in advance.

More information about the event on the CFCA website here.

The next Telecom Fraud, Revenue Assurance & Risk Management event will take place in Marrakech, Morocco on the 29th & 30th of June 2018.
Our Product Director, Philippe Orsini, will be one of the speakers and will present a topic about Billing Verification & Digital Transformation.
If you want to contact him prior the event, you can reach Philippe at Philippe.Orsini@araxxe.com.

More info about the event on the organizer's website

The next GSMA SEGF event will take place in Panama City on May 10th & 11th. Our VP Sales Latin America, Fidel Aponte, will attend the event and will be happy to explain to you how Araxxe can help you eliminate interconnect fraud & improve billing correctness.  
Feel free to contact him at fidel.aponte@araxxe.com if you want to schedule a meeting in advance. 
 

Araxxe will sponsor the GSMA Fraud & Security Group (FASG #11) in Tokyo, Japan from the 15th to the 17th of May 2018.
Frederick Van de Weghe, our CCO, and Lisa Taillandier, our International Sales Manager for the APAC region will be there to present our Revenue Assurance & Fraud Detection Solutions.
If you want to schedule a meeting in advance, you can contact them by email! (frederick.van.de.weghe@araxxe.com or lisa.taillandier@araxxe.com). 
 
More information about the event on the GSMA website here.

How many billing errors have you discovered the last 12 months? Be it a missing transaction, an incorrect volume metering or a case of underbilling, billing errors mean revenue loss. Revenue loss leads to a net decrease in margin for the operator because costs are there, but revenues are not!

From those billing errors you have detected, for how many have you calculated the financial impact if this error had not been discovered?

What gets measured gets managed better!

By estimating the business impact of a billing error, your benefits are multiple:

• With estimations, you bring factual figures based on rationale, helping to improve the communication and decision process within the organisation. It is a tool to push for the billing error correction by other teams (IT billing team/network team). 
• If you come to the CFO with thorough calculations of the avoided loss, you gain visibility to management, prove a positive ROI to your CFO and secure the investment of the next budget!
• For cases of overbilling, you avoid customer complaints, churn, costly refunds and legal procedures. In summary you avoid brand damage!

Last but not least, detecting and fixing billing errors allows you to avoid revenue loss, increase and protect your revenue!

How can Araxxe support you? 

Araxxe has developed a systematic approach and various methodologies to calculate the financial impact of billing errors:

• We estimate the business impact for selected cases for each call campaign.
• We use recognized market databases (such as GSMA Market intelligence), regulatory reports, purchased carrier traffic database and market research analysis reports.
• We capitalize on our 10+ years of experience gathered in our ‘Araxxe Usage Reference Guide’
• We work hand in hand with you to deliver the best estimations: we submit our analysis to you and use your feedback to refine the calculations. 

                                                
Use Case 

 ‘While roaming in ‘Eastern Europe Zone’, voice transactions performed by business subscribers towards “Rest of the World” destinations are rated 0,67 Euro/call + 8,47 Euro/min (60 seconds : 60 seconds) VAT included instead of 0,67 Euro/call + 9,75 Euro/min (60 seconds : 60 seconds) VAT included’  
For this case, we used our Business Impact Estimation Tool and calculated a revenue loss of 31,850 Euro per month. We then estimated an Avoided Billing Error Duration* of 12 months, meaning a total avoided loss for the operator of 382,000 Euros. 

*This duration is the extra period during which the error would have led to revenues losses if the billing error had not been detected by Araxxe and fixed by client.

Araxxe’s Revenue Assurance managed services

We focus on your core business. By choosing an external service, you can focus on revenue leakages, not on test call generator issues! The managed services approach allows your Fraud and Revenue Assurance teams to focus on risks analysis and leakages fixing instead of spending time to fix their internal monitoring tool. 

Choosing for Revenue assurance managed services can provide significant capital and operational cost savings. Above all, it means predictable costs for the telecom operators. 

The next Risk & Assurance Group Meeting (RAG) will take place in London, UK on April 24th until 25th. Our Chief Commercial Officer Frederick Van de Weghe will attend the event and will be happy to explain to you how Araxxe can help you eliminate interconnect fraud & improve billing correctness.  

Feel free to contact him at frederick.van.de.weghe@araxxe.com if you want to schedule a meeting in advance. You can follow the link here to find out more details about the RAG meeting.