Episode #1 – Mobile Roaming Revenues: What’s at stake?

Episode #2 – What kind of roaming billing errors is Araxxe finding?

Episode #3 – Billing Error Case: Option allocation error for Data transactions in roaming

Episode #4 – How can Araxxe Help?

Through our global infrastructure, Araxxe can verify your customers billing and experience, identify issues that cannot be identified through existing reconciliation controls.

Araxxe can identify any issues no matter where your processes fail: Missing transactions, incorrectly metered transactions, incorrectly rated transactions, delayed or incorrect notifications etc.

Araxxe provides high definition’ billing verification, utilizing our worldwide infrastructure, we can quickly and efficiently highlight errors.  This allows operators to narrow the 3% – 5% error tolerance allowed with their current reconciliation systems.

We propose a zero-error tolerance because we perform ‘per transaction’ checks and we do not use any aggregated data. We believe that “small” billing errors also count! One small billing error today can be a big one tomorrow! Ten small billing errors put together do have a big financial impact!

Episode #1 – Mobile Roaming Revenues: What’s at stake?

Episode #2 – What kind of roaming billing errors is Araxxe finding?

Episode #3 – Billing Error Case: Option allocation error for Data transactions in roaming

Episode #4 – How can Araxxe Help?

The case relates to a European mobile operator with 21 million subscribers. Their marketing team created a new option called ‘Move Everywhere’. This option is exclusively available to subscribers of one specific postpaid tariff plan. After activation of this new option, Araxxe conducted a test campaign and reported the following issue:

“Whilst Roaming in Bosnia, India and Japan, data transactions performed by Araxxe were invoiced 0€ instead of €12.50 per megabyte.”

Following an internal review, it was determined that the issue was related to an incorrect rating configuration associated with the new plan. Specifically, a data allowance applied whilst roaming in Europe had also been included within the ‘Rest of the World’ charging zone.

Assuming the error went unnoticed for twelve months, Araxxe analysts calculated a total avoided loss of €750,000.

Episode #1 – Mobile Roaming Revenues: What’s at stake?

Episode #2 – What kind of roaming billing errors is Araxxe finding?

Episode #3 – Billing Error Case: Option allocation error for Data transactions in roaming

Episode #4 – How can Araxxe Help?

This graph shows the top 10 billing error cases identified whilst roaming by Araxxe’s global testing in 2022.

Missing records are the biggest source of revenue loss associated to roaming traffic. Araxxe’s testing provides evidence of roaming partners who consistently fail to provide information required to bill customers.

Araxxe’s testing highlights many cases where the charges applied to customers do not match the published rates. This can lead to reduced usages (when published rates are too high) and customer complaints (when published rates are too low).

8% of billing errors found relate to incorrect bundle allowances, the issues frequently lead to revenue loss.

Billing errors result in revenue loss and reputational damage for telecoms providers.

Operating a worldwide testing infrastructure over the past 17 years,  Araxxe has helped operators identify and prevent billing errors.  Watch our feed over the next 4 weeks! We will provide you with insights into roaming billing errors and how we can help you to prevent them!

• Episode #1 – Mobile Roaming Revenues: What’s at stake?

• Episode #2 – What kind of roaming billing errors is Araxxe finding?
• Episode #3 – Billing Error Case: Option allocation error for Data transactions in roaming
• Episode #4 – How can Araxxe Help?

1. Mobile Roaming Revenunes: What's at stake?

According to Kaleido Intelligence research, ‘total retail and wholesale roaming revenues from consumer and IoT mobile connections will exceed pre-COVID levels in 2023, reaching $30 billion and representing year-on-year growth of 40% over 2022.’

Kaleido also forecasts that roaming IoT connections will reach nearly 940 million in 2027, up from 297 million in 2021, growing at a CAGR of 22% between 2022 and 2027.

https://roaming.kaleidointelligence.com/mobile-roaming-revenues-from-consumer-iot-connections-to-reach-30-billion-in-2023-kaleido-intelligence/

Due to billing complexity, errors occur more frequently when customers are roaming!

Araxxe is pleased to attend the annual GSMA Fraud and Security Group meeting that will take place from November 30th to December 1st in Mexico City, as part of the Mobile 360 Latam event.

Meet Araxxe delegates on-site:

• Fidel Aponte – VP Latin-America & Caribbean

• Frederick Van de Weghe – Chief Commercial Officer

• Julio Chung – International Sales Manager

Fidel will also participate in an insightful presentation about Araxxe’s Worldwide A2P SMS Bypass Fraud Observatory, that monitors traffic towards 300+ MNOs, around 110+ countries worldwide. To learn more about A2P SMS fraud levels and how to minimize it, join Araxxe’s presentation on November 30th, at 15:30 (Mexico time).

To book a meeting prior to the event, feel free to contact Fidel at fidel.aponte@araxxe.com.

We are looking forward to see you at Mobile 360 Latam in Mexico!

Billing errors impact the revenues, costs and customer experience causing reputational damage for mobile operators. Whilst many operators believe that offering subscribers unlimited bundles will make them immune from billing issues, Araxxe global testing has highlighted unexpected errors associated with these plans, especially roaming and data issues.

If you want to know more about billing errors we’ve identified and best practices to help minimize these types of issues going forward, join our webinar 16:00 (Central European Time (CET) on the 24th November 2022.

Feel free to register here

Our Data & Roaming billing Observatories highlight the Billing Error Rates (BER) of Data transactions performed while roaming in 339 networks in 116 countries over 5 continents. Maps are updated quarterly and designed to help visualize where outbound roamers generate the most billing errors..

We hope many of you can join us for what promises to be an insightful session.

If you can’t join but you would like to know more about preventing billing errors feel free to contact us, we’ll be happy to help!

Araxxe operates a global network of test call generators covering 150+ countries. This unique network enables us to generate test call campaigns in local and roaming scenarios covering different network technologies like 2G, 3G, 4G (VoLTE included) and 5G.

This exceptional asset allows us to identify previously unknown interconnect fraud, billing errors and quality of service issues on behalf of our customers, helping them to increase revenues, reduce costs and improve customer satisfaction.

Additionally, customers benefit from:

• Cost effective access to our global network (shared cost for use)
• Flexibility to test to and from almost any country in the world

Would you like to know about Araxxe and our global testing capabilities?

Feel free to contact us!

Araxxe is proud to attend and sponsor the Risk and Assurance Group (RAG) Conference to be held in Sydney, from October 19th to 20th.

Lisa Taillandier, Araxxe International Sales Manager, will be on site.  
Lisa will also join the expert panel “Tackling the Global Problem of SMS Fraud” in the morning of October 19th.

To learn more about how we can help you maximise profitability by reducing fraud, eliminating unnecessary spending and ensuring billing accuracy, feel free to contact Lisa at lisa.taillandier@araxxe.com to book a meeting prior to the event.

We are looking forward to meeting you at RAG’s Sydney Conference!

More information about the event in RAG's website.

Episode #1 - A2P SMS Market size

Episode #2 – Araxxe A2P Observatories – Helping Operators Understand their Fraud Risk

Episode #3 – Beware of Reselling Apps!

Episode #4 – How can Araxxe Help?

Araxxe has deployed a global network of test call generators (robots) supported by thousands of telecoms resources to generate A2P messages via aggregators and global brands. Using this infrastructure, we can generate A2P messages, analyzing how they are terminated to identify fraud. Using our non-intrusive service, operators can ensure full monetization of important local and international brands.

Episode #1 - A2P SMS Market size

Episode #2 – Araxxe A2P Observatories – Helping Operators Understand their Fraud Risk

Episode #3 – Beware of Reselling Apps!

Episode #4 – How can Araxxe Help?
 

Many operators around the world provide free SMS as part of their bundle offers. Reselling apps ‘companies’ take advantage of this, offering subscribers financial rewards for allowing their application to utilize these allowances to terminate A2P SMS.

Episode #1 - A2P SMS Market size

Episode #2 – Araxxe A2P Observatories – Helping Operators Understand their Fraud Risk

Episode #3 – Beware of Reselling Apps!

Episode #4 – How can Araxxe Help?​
 

In January 2021, Araxxe launched the first worldwide A2P observatories. Generating messages to over 110 countries and 290 operators around the world, we are observing how these messages are terminated. Analyzing results, we are able to determine fraud levels (infection rates) around the world.

Feel free to visit our observatories at https://www.araxxe.com/p/our-observatories/our-a2p-sms-observatories.html to understand the risk in your region!

Araxxe is proud to attend the @CFCA Fall Educational Event that will take place from September 20th until 22nd in San Antonio, Texas.

Meet our delegates on-site:
• Christophe Oliver - VP North America
• Fidel Aponte - VP Latin-America & Caribbean

To book a meeting in advance, feel free to contact Christophe at christophe.oliver@araxxe.com  or Fidel at fidel.aponte@araxxe.com.

We are looking forward to meeting you there! More information about the event in CFCA’s website.

Insights into A2P SMS Fraud

Watch our feed the next 4 weeks! We will publish 4 episodes of insights into A2P SMS Fraud!

Episode #1 - A2P SMS Market size

Episode #2 – Araxxe A2P Observatories – Helping Operators Understand their Fraud Risk

Episode #3 – Beware of Reselling Apps!

Episode #4 – How can Araxxe Help?

A2P SMS Market size

The Application to Person (A2P) SMS market have grown rapidly over recent years. The global market for A2P SMS is estimated at US$63.3 Billion in the year 2022 and is projected to reach a revised size of US$74.7 Billion by 2026*, growing at a CAGR of 4%. This growth helps operators offset losses from other traditional areas of their business such as inbound international termination fees.

*ReportLinker Study The Global A2P SMS Market – July 2022

Araxxe is proud to attend and sponsor the GSMA WAS#16 that will take place from September 19th to 22nd in Cape Town, South Africa.

Meet our delegates on-site:
• @Frederick Van de Weghe - Chief Commercial Officer.

• @Adrien Pernet – International Sales Manager Middle East and Africa

• @Lisa Taillandier - International Sales Manager Asia ¨Pacific

• @Paul Flanagan - Product Account Manager

You can visit us at our booth S4 directly or book a meeting in advance!

Feel free to contact Fred at Frederick.van.de.Weghe@araxxe.com, Adrien at Adrien.Pernet@araxxe.com, Lisa at Lisa.Taillandier@araxxe.com and Paul at Paul.Flanagan@araxxe.com.

We are looking forward to meeting you there!
More information about the event on GSMA’s website.

Billing errors impact the revenues, costs and customer experience causing reputational damage for mobile operators. Whilst many operators believe that offering subscribers bundles and unlimited usage will make them immune from billing issues, Araxxe testing across the globe has highlighted many errors associated with these plans. Uncharged data usage, incorrect metering, , incorrect application of subscription fees, confusion between local, "Roam Like Home" and "Non-Roam Like Home" zones, delayed application of throttling, missing customer notifications by SMS, bundle renewal process, and rollover errors to mention but a few.  

Our Data & Roaming billing Observatories highlight the Billing Error Rates (BER) of Data transactions performed in 343 networks in 120 countries over 5 continents. Maps are updated quarterly and designed to help visualize where and how often problems occur.

If you want to know more about how we build our maps and about specific Billing Error Rates from one network or one country, join our webinar on September 8th 2022, 4 PM Paris time. Feel free to register here!

Araxxe will attend the Telco Transformation LATAM event organized by Conecta Latam on August 17th-18th, 2022 in Rio de Janeiro, Brazil. Topics like Business Assurance, Fraud & Security & Digital Transformation in the region will be raised.

Fidel Aponte, VP Latin-America & Caribbean, and Julio Chung, International Sales Manager, will be onsite.

To schedule a meeting prior to the event, feel free to contact them at fidel.aponte@araxxe.com or julio.chung@araxxe.com.

More information about the event in Conecta Latam’s website.

DID YOU KNOW that Araxxe’s mission is to help operators maximize profitability by reducing fraud and ensuring billing accuracy?
We provide subscription based solutions utilizing a global infrastructure of test call generators powered by Artificial Intelligence and supported by a Team of Experts.

Our solution provides: 

• an easy integration: we are non-intrusive in your systems
• a fast rollout: we start the service within six weeks
• Flexibility: we fit the scope to your needs, opt in, opt out…
• a Live Portal with actionable & real time reporting accessible 24/7

Would you like to know more about our managed services?
Feel free to contact us!
 

Testing during the last quarter shows that Europe continues to be the region most impacted by A2P SMS fraud.

Many reputable brands are using fraudulent A2P routes to communicate with customers.

Araxxe’s Observatory monitors A2P SMS traffic towards 280 operators in over 100+ countries on five continents. When fraud is happening, it’s on our radar!

If you want to know more about A2P SMS fraud levels and how to minimize them, join our webinar on June 23rd 4 pm Paris time.

To know more about our flexible detection programs for Incoming and Outgoing A2P SMS bypass, feel free to contact me at frederick.van.de.weghe@araxxe.com.

The Qatar World Cup starts in November ! Are you ready to take advantage of this opportunity, maximizing your roaming revenues whilst ensuring a positive customer experience for your subscribers while visiting Qatar?

A huge increase in your outbound roamers to Qatar combined with the complexity of roaming plans and with special World Cup offers can create multiple opportunities for errors to occur.

Araxxe can help you verify roaming charges allowing you to make proactive corrections and avoid embarrassing issues.

With our World Cup Health Check, we identify:

• Underbilling issues resulting in revenue loss
• Overbilling issues leading to customer complaints
• Incorrect SMS messaging and updates creating bad customer experience

If you would like to find out more, use the link below to register for our Webinar on June 14th 2022 at 4:00 pm CEST

Register here

#4 – Conclustion: Don't only look at the top of the iceberg!

Over the last three weeks we’ve highlighted the important of looking beyond the tip of the iceberg. We’ve shown which data billing issues can impact your revenues and customer experience and how testing can help operators identify these problems.

Araxxe’s Data 360° Experience Checking service is designed to support you for this big challenge.

If you would like a free consultation to discuss how you can improve your data billing please contact us!

#3: Business Cases Data Bundle - What kind of billing errors is Araxxe finding?

Araxxe has a systematic approach to verify exhaustively data bundle implementation within operator’s billing chains and is checking 9 control domains

Our platform generates transactions designed to test the parameters and threshold within a plan.Our transactions are independently rated, using public tariffs and matched to billing records to identify any errors.
We deliver actionable reports supported by the evidence to support each finding.A financial impact analysis is provided with each error so that you can prioritize actions to correct errors.

Araxxe is proud to attend the “CFCA Summer Educational Event” that will take place from June 07th to 9th in Tysons Corner, Virginia.

Meet our delegates on-site:
• Christophe Oliver - VP North America

• Fidel Aponte - VP Latin-America & Caribbean

• Paul Flanagan - Product Account Manager

• Frederick Van de Weghe - Chief Commercial Officer.

To book at meeting in advance, feel free to contact Christophe at Christophe.oliver@araxxe.com,  or Fidel at fidel.aponte@araxxe.com.

We are looking forward to meeting you there!

More information about the event in CFCA’s website.

Two weeks ago, we have shared our new Observatory about Data & Roaming billing, displaying Billing Error Rates (BER) of Data transactions performed in 339 networks in 117 countries over 5 continents. Maps are designed to help visualize where and how often problems occur.

If you want to know more about how we build our maps and about specific Billing Error Rates from one network or one country, join our webinar on June 2nd 2022, 4 PM Paris time. Feel free to register here!

We hope many of you can join us for what promises to be an insightful session.

Can’t join but you do have questions about Billing Error Rates, Data and Roaming billing? Feel to contact us, we will be happy to help!

#2 – Data Billing: Beware of its complexity!

Since data has become a major revenue stream, it is important to ensure that subscribers receive the excellent customer experience and accurate billing whilst using the service.

Unfortunately, problems can occur at many steps:

Are subscriptions to data bundles applied correctly to customer accounts correctly and consistently via different channels?

Are the correct customer notifications about the status of plans and encouraging additional subscriptions delivered at the correct times?

Has the notification indicating the bundle depletion and encouraging customer to purchase additional data options been effectively received? Is the SMS content appropriate?

Are bundle price and bundle allowance correctly pro-rated according to business logic after cancellation request? Are data services barred, throttled correctly?

Telecom operators have almost all the same concerns when it comes to revenue leakage, Data transactions and bundles are taking a steadily increasing share of operators revenues…

Episode #1 - Mobile Data Revenues: What is at stake?
Episode #2 – Data Billing: Beware of its complexity!
Episode #3 – Business Cases Data bundle : what kind of billing errors is Araxxe finding?
Episode #4 –Conclusion : Don’t only look at the tip of the iceberg!

#1 - Mobile Data Revenues: What is at stake?

Many operators  promote Data as their main service, rather than Voice or SMS. They continue to innovate, offering new plans and promotions to meet customer demands whilst increasing data usage and revenues.

The following graphs show the growth of data volumes by region:

Source: GSMA The Mobile Economy – p9 – 2021
https://www.gsma.com/mobileeconomy/wp-content/uploads/2021/07/GSMA_MobileEconomy2021_3.pdf

All of these changes increase the risk of billing errors, revenue loss and customer complaints.

Billing errors impact the revenues, customer experience and cause reputational damage for mobile operators. Whilst many operators think they are immune from this type of problem by offering subscribers bundles and unlimited usage, Araxxe testing has highlighted many issues with these plans. Uncharged data usage, incorrect bytes count, incorrect application of bundle fees, confusion between local, "Roam Like Home" and "Non Roam Like Home" zones, delayed application of throttling, missing customer notifications by SMS, bundle renewal process, and rollover errors to mention but a few.  

Araxxe's new billing observatory helps operators understand the level of billing errors in different countries and regions around the world.

Our unique maps display Billing Error Rates (BER) of Data transactions performed in 339 networks in 117 countries over 5 continents.  Maps are designed to help visualize where and how often problems occur. All Billing Error Rates are calculated according to the international Standard ETSI TS 102 845, ensuring that figures are reliable, comparable, and actionable.

All testing was carried out using Araxxe’s global network of resources.

We can detect billing errors whenever and wherever they occur!

Worldwide Data & Roaming Billing Error Rates

With our global network of telecommunications resources and highly qualified team, Araxxe’s mission is to help communication service providers maximizing profitability by ensuring billing accuracy, eliminating unnecessary costs and helping to maintain brand reputation:

With our Billing Verification services, we check rating, bundles, metering, data passes, roaming passes, Roam Like at Home applicability, SMS notifications and much more!

Let us help you to identify and correct your billing issues!

Feel free to contact me at frederick.van.de.weghe@araxxe.com

Araxxe is proud to attend the International Telecoms Week (ITW) that will take place from May 9th to 12th at National Harbor MD, near Washington DC.
Christophe Oliver (VP North America), Paul Flanagan (Product Account Manager) and Adrien Pernet (International Sales Manager) will be onsite.

To book a meeting in advance, feel free to contact Christophe Oliver at christophe.oliver@araxxe.com

We are looking forward to meeting you there!

More information about the event on ITW’s website.
https://event.internationaltelecomsweek.com/event/e807a337-d06c-4e37-baa5-00e55f004c42/websitePage:bbfd30d8-c44a-49e1-bd3b-1779895faba9

Araxxe conducts A2P SMS testing across 110 countries around the world to identify how much traffic is terminated via grey routes, or the ‘infection rate’ as we call it.
Results based upon these tests are published through our A2P SMS Fraud Observatories on a quarterly basis. Through these regionalized maps we inform operators of both the infection rate and estimated financial impact within their countries.
This presentation will focus on findings for the North American region.

To register for this CFCA Knowledge session click here.

To learn more on A2P SMS fraud rates and financial impacts in other regions, visit our website.

Communication companies have to deal with multiple and complex systems (IT Systems, Network Components and Devices...) Those systems have become increasingly dependent on effective testing to ensure that they are risk-free.

If you want to get insights in the highly technical world of IT systems and migration testing and get to know how Araxxe’s TCG services can help as a preventive role to validate an IT system, download our whitepaper here!

Araxxe is proud to attend & sponsor the upcoming Risk & Assurance Group – RAG New Orleans Conference, to be held on April 5th & 6th, 2022.

Christophe Oliver, our VP North-America, and Paul Flanagan, Araxxe Product Account Manager will be on site on both days.

Paul will also be sharing interesting insights in the panel “Why Is There So Much SMS Fraud?

To book a meeting in advance, feel free to contact Christophe (christophe.oliver@araxxe.com) or Paul (paul.flanagan@araxxe.com).

More information about the event on RAG’s website

Araxxe latest A2P SMS fraud observatory indicates that operators across Europe lose €290 million per year to fraud. Araxxe is a market leader, providing Fraud and Revenue Assurance services for operators around the world. Using our global network of robots and telecoms resources, we generate test messages analyzing how they are terminated in order to identify messages terminating via grey routes.

The information generated by this testing allows operators to take corrective actions including:

Blocking

• The blocking of fraudulent MSISDN and unauthorized GT’s.

Improved Profiling

• Refine firewall profiles to prevent similar fraudulent scenarios reoccurring.

Manage Brands (Prime Origins)

• Initiate contact with brands who knowingly or unknowingly use grey routes to terminate traffic.  Advising them of the risks associated with the termination of traffic via grey routes and actions that can be taken to ensure they are terminated correctly in future.

These measures will allow you monetize all your A2P SMS revenues!

If you would like to set-up a free consultation regarding the level of fraud within your network and get to know our solutions, contact us!

This week, we publish A2P SMS focuses on different countries on LinkedIn!

To read the focus on Vietnam, click here.

If you want to know more about our flexible and customized solutions, you can contact us at marketing@araxxe.com.

This week, we publish A2P SMS focuses on different countries on LinkedIn!

To read the focus on South Africa, click here.

If you want to know more about our flexible and customized solutions, you can contact us at marketing@araxxe.com.

This week, we publish A2P SMS focuses on different countries on LinkedIn!

To read the focus on Canada, click here.

If you want to know more about our flexible and customized solutions, you can contact us at marketing@araxxe.com.

Araxxe will attend the GSMA Wholesale & Agreements Solutions meeting (WAS#15), that will take place on March 2nd, alongside the Mobile World Congress (MWC) in Barcelona.

Xavier Lesage, our Founder and President, as well as two of our International Sales Managers, Lisa Taillandier and Adrien Pernet, will be on site.

To book a meeting in advance, feel free to contact Lisa (lisa.taillandier@araxxe.com) or Adrien (adrien.pernet@araxxe.com).

More information on the event in the Mobile World Congress’ website here: https://www.mwcbarcelona.com/
 

Two weeks ago we have shared our latest A2P Observatory, informing you of the levels of fraud and potential revenue loss in your region. When you review this observatory, you will have a better understanding of the revenue risk within your region.

If you want to know more about how we detect A2P SMS bypass, join our webinar !

We hope many of you can join us for what promises to be an insightful session.

Can’t join but you do have questions about A2P SMS? Feel to contact us, we will be happy to help!

Araxxe is proud to attend and sponsor the Risk and Assurance Group (RAG) Conference to be held in Dubai, from February 15th to 16th.

Adrien Pernet, Araxxe International Sales Manager, and Frederick Van de Weghe, Chief Commercial Officer, will be on site. 
Frederick will also join an insightful panel about Hot Topics in Revenue Assurance.

To book a meeting prior to the event, feel free to contact adrien.pernet@araxxe.com

More information about the event in RAG's website.

Started in September 2019, the DETSI project (Detection of Scams by Artificial Intelligence) aims to protect European mobile subscribers from a set of telephone frauds.

This project was supported in a joint framework between the French government under the Future Investments Program, the Auvergne-Rhône-Alpes Region as well as the Pays de la Loire Region, but also BPI France, and three key telecom cybersecurity players: IMT Télécoms Paris (which is part of the leading French group of engineering schools), VIAVI (international leader in optical technologies and tests and measurements for telecommunications) as well as Araxxe (SME based in Lyon and a specialist in the market for billing verification and fight against interconnect fraud in international telecommunications).

The artificial intelligence systems and techniques resulting from this project will enable mobile operators to improve their protection mechanisms against these frauds.

Read our press release (in French) to find out more by clicking here or contact us @ marketing@araxxe.com!

#4 – Why use Anti-Whitelist Campaigns to Identify Bypass Fraud?

In countries with more sophisticated fraud operations we recommend our customers to deploy Anti-Whitelist (AWL) campaigns.  This allows us to identify fraudulent SIM’s even when fraudsters use advanced techniques such as  “whitelisting” to avoid detections.

In a recent contract with one of our customers we ran an AWL campaign alongside a standard campaign.  Using AWL we were able to identify almost six times more fraudulent SIM and new bypass operations.

If you would like to learn more about our flexible, customized solutions please contact marketing@araxxe.com

Testing during the last quarter still shows high level of fraud, potentially due to the new fraudulent scheme called SMS Reselling App expanding throughout Europe

Would you like to know if A2P SMS fraud is happening on your network? Araxxe monitors A2P SMS traffic towards 280 operators in over 100+ countries on five continents. When fraud is happening, it’s on our radar!

Interested in discovering A2P SMS Bypass rates in other regions? click here!

To know more about our flexible detection programs for Incoming and Outgoing A2P SMS bypass, feel free to contact me at frederick.van.de.weghe@araxxe.com

#3 Business Case: Fraud is volatile!

International bypass fraud is a constant risk whenever there is an arbitrage opportunity between local retail rates and international termination rates.  When high-volumes of SIM’s are blocked fraudsters can quickly re-establish themselves with new SIM and updated profiles.

Consistent monitoring via Araxxe test call program quickly identifies new situations and enables operators to take decisive action before new fraud scenarios become established.

If you would like to learn more about our flexible, customized solutions please contact marketing@araxxe.com

Many operators are updating plans and tariffs for customer roaming within the EU following Brexit. As roaming, billing and risk management professionals know, changes to roaming tariffs can be complex to implement and test. Errors generate media attentions and result in bad publicity which can damage an operator’s brand.

ARAXXE helps operators prepare for post Brexit rate changes

We have developed an efficient test campaign specifically designed to help operators validate post Brexit tariff changes.
Over a short period, we can run a “Health Check” to ensure the accuracy of your customer billing, covering different transaction types and plans whilst roaming in EU countries.

You will be notified as errors are identified so that corrective actions can be taken quickly before they impact your revenues. Our analysis is always carried out from a customer perspective. This allows us to highlight issues that may be missed by standard check and controls and it allows us to cover customer experience test scenarios as well.

CLICK HERE TO LEARN MORE ABOUT ARAXXE HEALTH CHECK

About Araxxe
Araxxe is a pioneer and market leader in the use of test call generators to provide fraud and revenue assurance solutions to telecommunications operators around the world. Utilizing over seventeen years of experience and our global network of robots and telecom resources. Our testing infrastructure allows us to perform any transaction types (voice, data, sms) on many networks (3G, 4G, LTE, 5G).

#2 Combine analytics with an advanced test call program – the best way to prevent international bypass fraud

To prevent bypass fraudulent SIM being identified by usage profiles and analytics programs bypass operators have developed Human Behaviour Software (HBS). This makes fraudulent SIM’s difficult to distinguish from genuine subscribers. Combining your analytics tools with advance test call programs from Araxxe is the best way to identify these situations and minimize revenue losses.

If you would like to learn more about our flexible, customized solutions please contact marketing@araxxe.com

Over the next 4 weeks we would like to share some of the insights that we have gained over the years through a series of 4 facts and best practices:

#1 What is at stake? Voice interconnect bypass in top 4 of CFCA survey
#2 Combine analytics with an advanced test call program – the best way to prevent international bypass fraud
#3 Business Case: Fraud is volatile!
#4 Why use Anti-Whitelist Campaigns to Identify Bypass Fraud?

#1 What is at stake? Voice interconnect bypass in top 4 of CFCA survey

The 2021 Fraud Loss Survey published by The Communications Fraud Control Association (CFCA) reported telecommunications operators losing $40B to fraud.

One of the most significant fraud scenarios impacting operators is international bypass fraud (including Simbox Fraud) with losses estimated at $3.11B

Since 2005 Araxxe has supported operators around the world, helping them to identify and minimize this fraud and, in the process, preventing millions of dollars of loses.  With our constantly evolving Test Call Generation (TCG) campaigns we stay ahead of fraudsters who are constantly developing new techniques to avoid detections.

If you would like to learn more about our flexible, customized solutions please contact marketing@araxxe.com