Are you ready to deal with the new challenges imposed by your local roaming regulation?
Over the last years, telecoms regulators worldwide have proposed new regulations of roaming services, such as the Wireless Code of Conduct in Canada, the International Mobile Roaming standard in Australia or the Euro Tariff in the European Union. And this is not over. For instance in July 2014, Operators in EU will have the choice either to a) offer tariffs that apply everywhere in EU or b) allow the customers to opt for an alternative roaming service provider without having to buy a new SIM card. Complying with all these new roaming regulations means more complexity for the Operator and definitely increases the risk of revenue leakages.
IN THIS CHALLENGING CONTEXT, CAN YOU ONLY RELY ON YOUR PARTNERS TO QUICKLY DETECT ROAMING BILLING ERRORS?
The roaming billing chain includes many technical systems worldwide and involves multiple international partners, i.e. roaming partners, international carriers, data clearing houses... Part of this billing chain cannot be consistently monitored by the Operator which usually relies on its Partners' monitoring with the following risks:
Revenue losses due to undetected under-billing errors: what if your data clearing house suddenly filters 90% of the traffic to a specific destination?
What if one of your roaming partners sends TAP files including incorrect called parties?
And what if your roaming partner forgets to push part of the roaming CDRs to its data clearing house?
Traditional Revenue Assurance Switch-to-Bill software packages cannot help since they are missing relevant pieces of information and thus are blind. How can you quickly detect those issues?
Financial compensations paid to customers: in case of over-billing, the Operator is usually liable (e.g. Telecommunication Consumer Protection Code in Australia): either because the issue was actually in its own systems, either because it is too hard to prove that the issue was in the system of a partner.
WHY ARAXXE IS THE RIGHT PARTY TO HELP YOU MAXIMIZING YOUR ROAMING REVENUES?
Extended monitoring of the roaming billing chain: proactively detect roaming billing errors by monitoring from test call generation in your top roaming countries to end-user billing verification.
Roaming billing verification as a Service: benefit from the flexibility of a fully managed service.
Global test infrastructure: leverage our technical footprint in 160 countries and extensive telecom subscriptions portfolio.
Specialized skills: leverage our skills in revenue assurance (in line with the international standard for billing verification ETSI TS 102.845 ) and in call campaign management (based on various international patents)
Monitoring of roaming experience: thanks to our end-to-end active testing, monitor your roaming experience 'with your customer eyes'.
The debate about SMS death has never stopped over the last years. If on the one hand there are factual reasons to expect SMS decline, on the other hand the facts are obstinate: SMS is still going strong!
Do you know that SMS is still growing in most of the countries worldwide? The smartphone penetration and the growing usage of OTT apps definitely have a negative impact on SMS messaging, especially on Texting (person-to-person SMS). But a recent Portio Research study shows that SMS volumes are growing nearly everywhere.
Are you aware that application-to-person SMS is now booming? Application-to-person SMS and person-to-application SMS are increasing their share of the SMS market due to increased usage of financial services and advertising. According to Juniper Research, Application-to-person SMS market will overtake Texting and will be worth 70.1 USD billion by 2016.
Do you know that in some countries SMS termination revenues are higher than voice termination revenues? SMS termination remains a key part of mobile operator revenues. In 2012 in France, SMS termination revenues accounted for 1.5 € billion, more than voice termination (1.4 € billion). SMS termination rates are still very high: the average SMS termination rate in Europe is 2.87€ cents per terminated SMS (up to 7€ cents per SMS for international SMS in some countries).
It is clear that SMS termination should now be monitored as carefully as voice termination.
WHY ARAXXE IS THE RIGHT PARTY TO HELP YOU MAXIMIZING YOUR SMS TERMINATION REVENUES?
Araxxe can help you monitoring the main risks on SMS termination revenues.
This covers both fraud schemes (such as SMS SIM box, SMS faking, SMS spoofing...) and revenue assurance issues (such as Arbitrage or SMS smuggling).
Araxxe is the only solution provider offering an approach focused on securing SMS termination revenues.
Reporting speed is key to discourage fraudsters being active in your network. Araxxe offers you the fastest and most flexible reporting engine available in the market.
Most operators and vendors have successfully tackled the issue of protecting mobile networks against SPAM. Araxxe solution goes beyond that and addresses the issue of making sure you charge correctly for the legitimate SMS that reach your network.
The past months, fraudsters have become very innovative when it comes to interconnect bypass fraud. Although traditional bypass fraud will exist as long as termination rates are higher than retail tariffs, several trends & new types of fraud have popped up, all having the same goal, which is to avoid paying you interconnect termination fees.
It is clear that interconnect fraud encompasses a variety of fraud types which need to be tackled in an integrated way.
WHY ARAXXE IS THE RIGHT PARTY TO HELP YOU ELIMINATE BYPASS FRAUD IN YOUR NETWORK!