Operators, vendors and regulators are continuously investing in Revenue Assurance tools to ensure profitability and the best customer experience. Despite this collective work, revenue leakages still occur...
Our new whitepaper ‘Are we really done with Revenue Assurance?’ looks at some statistics and at a selection of cases (i.e. billing errors) detected by Araxxe over the past 15 years.
It gives an insight into common billing errors and shares proven best practices. Download it here today and find out:
If you have any questions related to it or to any of our Revenue Assurance or Fraud Detection services, please don't hesitate to contact us. We will be happy to help!
Are fraudsters jeopardising your A2P SMS revenues?
A2P traffic is booming. Attractive rates – often regional – and a lack of both monetization and monitoring tools implemented at the operator side have led to a big incentive for fraudsters to bypass the regular termination of A2P traffic.
Araxxe is seeing a substantial A2P SMS infection rate in Europe and other economic, political and geographic circles.
A2P SMS Bypass leads to reduced revenues and artificial costs:
How can Araxxe help?
Araxxe is detecting A2P SMS bypass everywhere and not only in Europe!
Araxxe’s platform allows for both detecting fraudulent A2P traffic in a specific region and focusing on what is happening nationally. Flexible programs for Incoming and Outgoing A2P SMS detection are available, tailored to your specific business needs.
Araxxe has an extensive and continuously growing number of A2P routes through which our AI scheduler sends traffic to operators’ networks. Domestic and international Simboxes are flagged and immediately reported for deactivation and further investigation.
Ready to learn more? Contact us and we will happily share our insights.
GSMA Fraud & Security Group #15 (FASG) - Warsaw, Poland
Araxxe is pleased to attend the upcoming GSMA Fraud & Security Group #15 (FASG) in Warsaw, Poland, from the 10th to the 12th of September 2019.
Frederick Van de Weghe, our Chief Commercial Officer will be on-site on the 3 days. You can contact him at firstname.lastname@example.org to schedule a meeting prior to the event.
More information about the event on the GSMA website here: https://urlzs.com/28U7c
Telco Transformation LATAM event - Rio de Janeiro, Brazil
Araxxe will attend the Telco Transformation LATAM event organized by Conecta Latam on September 18th-19th, 2019 in Rio de Janeiro, Brazil. Topics like Business Assurance, Fraud & Security LATAM & Digital Transformation will be raised.
Feel free to contact Fidel Aponte, our VP Business Development LATAM, at email@example.com prior to the event!
More info: https://www.conecta-latam.com/digital
Risk & Assurance Group (RAG) – Johannesburg, South Africa
Adrien Pernet our International Sales Manager will participate in the next RAG event (Risk & Assurance Group) in Johannesburg. As a proud sponsor of the organization, we will be present for the whole event, from 1st until 2nd October 2019.
CFCA Annual Meeting & Fall Educational Event - Tucson, USA
Our Chief Commercial Officer, Frederick Van de Weghe & our VP Sales North America, Christophe Oliver, will be at the upcoming CFCA Annual Meeting & Fall Educational Event from the 15th to the 17th of October 2019. The event will be hosted in Tucson, USA.
More information about the event on the CFCA website here.
“TRI estimates the global market for telecom fraud control and business assurance solutions will be between $200 and $250 million in 2019!”
The Technology Research Institute (TRI) has just released a 495-page research report that has “a focus on both fraud and the broader business assurance profession and solutions market”.
As these two topics, fraud and revenue assurance, are at the core of Araxxe’s business, Dan Baker - TRI’s Research Director and Owner - interviewed Araxxe Experts and as a result, he has drawn an extensive profile about Araxxe that will give the reader great insight into the strategy and tools used by Araxxe to help Telecom Operators identify billing errors and combat interconnect fraud.
On Fraud detection / SMS Fraud:
“Araxxe is an expert in identifying SMS routing problems through its network of test call robots. If an operator wants to know whether its SIM cards are being used to terminate traffic in a particular destination, Araxxe generates SMSs from Google, Facebook, etc. with A2P origin to many networks in Europe or even worldwide. The results will show exactly which traffic from the SIM cards are being transformed to P-SMS to Russia, Canada, Germany, Mexico, etc.”
On Revenue Assurance:
“An interesting point is that Araxxe has no need to see the rating plans of the operator. Rather, it uses public information such as what’s featured on the operator’s website or in a marketing brochure.
And frankly that’s the beauty of the approach: the rating system could be in error, the switch-to-bill configuration could be wrong, or the advertised market price could be different. That’s what Araxxe’s analysis determines. The key value of this service is to look at the bill from the end user customer’s eyes: the best place to begin.
Download the report’s Executive Summary and Araxxe’s Company Profile: Araxxe_ Solution Provider Profile TRI Executive Summary
The quotes mentioned above are an extract from the TRI Study. More info can be found at http://technology-research.com/products/fraudra/fm_toc.php
As a proud new member of the GSMA Latin America, Araxxe is pleased to attend the GSMA-Latam Plenary Meeting at the Mobile 360 Latin America!
The event will take place in Mexico from the 4th to the 6th of June 2019.
If you wish to meet us on site, feel free to contact Fidel Aponte, our VP Sales LATAM, prior the event (firstname.lastname@example.org).
More information about the event on the GSMA LATAM website here.
Xavier Lesage, our President & Emmy Leger, our VP Sales EMEA will go to the next RAG event (Risk & Assurance Group) in Bonn.
As a proud sponsor of the organization, we will be present for the whole event, on the 11th and the 12th of June 2019.
Feel free to contact Emmy if you wish to schedule a meeting on site! (Emmy.Leger@araxxe.com)
More information about the event on the RAG website here.
Our Chief Commercial Officer, Frederick Van de Weghe & our VP Sales LATAM, Fidel Aponte, will be at the upcoming CFCA Annual Meeting & Summer Educational Event from the 11th to the 13th of June 2019.
The event will be hosted in Minneapolis, USA.
If you wish to contact Frederick or Fidel to schedule an appointment before the meeting, you can send them an email at Frederick.Van.de.Weghe@araxxe.com or Fidel.Aponte@araxxe.com.
More information about the event on the CFCA website here.
Araxxe will sponsor and attend the upcoming RAG event (Risk & Assurance Group) in Toronto on the 19th and the 20th of June 2019.
You want to contact us to book a meeting there? You can contact Frederick Van de Weghe, our Chief Commercial Officer (Frederick.Van.de.Weghe@araxxe.com).
More information about the event on the RAG website here.
Araxxe will attend the upcoming GSMA Fraud & Security Group #14 (FASG) in Paris, France, from the 14th to the 16th of May 2019.
Frederick Van de Weghe, our Chief Commercial Officer, will be on site on the 3 days. You can contact him at email@example.com to schedule a meeting prior to the event.
More information about the event on the GSMA website here.
When Change Management meets Revenue Assurance!
In the highly competitive telecoms market, communication companies must constantly improve their products and services to keep up with customer expectations.
They have to deal with multiple and complex systems – IT Systems, Network Components and Devices – that have become increasingly dependent on effective testing to ensure that they are risk-free. This is especially critical as their customers always demand the highest system availability and stability.
Therefore, it is not surprising that the strain on the testing function is increasing. The release cycles are shortened and the time available for testing is reduced, but the testing effort required to detect faults in time remains the same.
Araxxe has just released a whitepaper that provides you insights in the highly technical world of It systems and migration testing. It gives directions on how to use Araxxe’s TCG services as a preventive role to validate an IT system, this in order to avoid underbilling and or overbilling.
Do you want to know more?
Download the whitepaper here and if you have any questions related to it or to any of our Revenue Assurance or Fraud Detection services, please don't hesitate to contact us. We will be happy to help!
After some years of sponsoring the Global GSM Association, Araxxe is now proud to also be a member & a sponsor of the GSMA Latin America! You could now also meet us on GSMA Revenue Assurance & Fraud detection events in Latin America!
More information on the GSMA Latam here.
We check every byte is counted, so you know every byte is billed!
“How much data do I need?”
We all shop around to get the fastest speed, the best value, and always, more data.
Your innovative marketing team is constantly building new ways to attract consumers. This is to increase customer loyalty & avoid churn. Some offer; “unlimited” data on social media or “unlimited” data when video streaming. Others implement extra data for specific activities, such as, “extra music (Spotify)” or “extra streaming (YouTube).” Even data roaming passes are now common practice.
So, the question is: Do you bill these new data services properly, to prevent revenue leakage and customer experience issues?
Is the data allowance, for the option you have built, applied correctly? Has the validity period been respected and has it ended at the right time? Do your subscribers really get a notification when the data limit is met as per your policy?
Actually, all those “unlimited” offers are not really unlimited… This is such a complex process that even regulators now start to regulate how data bundles should be checked and invoiced.
How Araxxe can help you?
If you want to keep up with increased data billing, better manage the increased number of features you offer and how you bill those features, we can help you.
If you want to know more about our Data Bundle Billing Verification Service, or any other Revenue Assurance or Fraud Detection solution, don’t hesitate to contact us, we will be glad to help!
Collaboration of Araxxe to the newly released ETSI Standard for Billing Verification
Back in 2009, Araxxe was involved in the ETSI’s Technical Committee User Group (European Telecommunications Standards Institute) to define the TS 102 845 Billing Verification Standard.
But almost 10 years later, it is time for an update! Araxxe participated again with other vendors and operators in a project to update this important technical specification.
What is the ETSI standard and why is it important for you?
Operators, regulators and other players in the telecommunications market can find in the standard a model for designing and operating the check-up of metering and billing processes and systems. In addition, it provides operators guidelines and best practices on which information and how the billing chain should be checked.
What has been updated since the first version written in 2009?
Several new recommendations have been made concerning billing verification of value-added services (e.g. mobile money). On top of this, the standard contains advice on how to control promotional offers that are currently common practice in the telecommunications market (e.g. unlimited offers).
The standard also contains a new chapter about the test methodology which could be applied for billing verification; in other words, what should be done technically to make sure an operator has full control of the billing chain.
You can view the ETSI document here.
How and why can Araxxe help?
Since Araxxe has been involved in building this standard, it goes without saying that our managed services are fully compliant with TS 102 845. By using our services, a communication company will directly benefit from our standardised approach to checking metering accuracy and rating correctness.
Choosing Araxxe to outsource your billing verification services gives you access to a fully managed service:
If you want to know more about the ETSI standard and our billing verification services, do not hesitate to contact us and we will be happy to help you further!