Insights into Billing Errors
Billing errors lead to revenue loss, poor customer experience and reputational damage for telecoms providers.
Araxxe helps operators ensure billing accuracy through our End-to-End Billing Validation Service. With over 19 years of experience, utilizing a global network of test call generators and telecoms resources, we have helped our customers save millions of euros in lost revenue.
Leveraging firsthand information, we developed our Billing Errors Observatory report, based upon over 9 million test events generated from 120 countries around the world.
Two significant issues stand out:
Watch our feed over the next 4 weeks and understand why it is crucial for mobile operators to monitor billing accuracy.
- Episode 01: Data billing: Beware of its complexity!
Data is the primary revenue stream for most operators. Whilst many think this is simple to manage via unlimited offers and bundles, Araxxe identifies multiple issues, such as: