Why billing verification is key to insure profitable business activities? A changing environment makes Revenue Assurance a key investment for operators: profitability is under pressure; new competition from non-telco companies is putting a burden on margins (OTT).
Given this backdrop, Revenue Assurance departments are less dependent on traditional switch-to-bill activities. They need to expand their scope up and down the revenue cycle to ensure that it can meet the challenge of assuring these services.*

Why billing verification is key to insure profitable business activities? A changing environment makes Revenue Assurance a key investment for operators: profitability is under pressure; new competition from non-telco companies is putting a burden on margins (OTT).
Given this backdrop, Revenue Assurance departments are less dependent on traditional switch-to-bill activities. They need to expand their scope up and down the revenue cycle to ensure that it can meet the challenge of assuring these services.*

Call Sample Verification: are you really checking everything along the chain? with Araxxe, it is from the real switch to the real bill!

Araxxe can help finding billing errors hidden in the 3-5% error tolerance applied in the systems based on full traffic processing. We propose a zero-error tolerance because we perform 'transaction per transaction' checks and we do not use any aggregated data.

Call Sample Verification from Araxxe + Full Traffic Processing = Optimized Revenue Assurance!
Most of the operators today have implemented Revenue Assurance software solutions based on the processing the full traffic. These solutions are usually called “Switch-to-Bill”. Araxxe monitoring service, which is based on call sample verification, does not compete with these software solutions. Both solutions are complimentary.



So why choosing to outsource billing verification services to Araxxe?
Well, it is all about what You need...

An international scope?
We own 250 robots spread throughout 160 countries. This allows us to build scripts at national and international level and to test roaming plans.
Broad resources? We give you access to 1,750 test numbers and we play with a million Code lines. Our worldwide coverage for billing tests is unique: we generate advanced test scripts to plenty different numbers and check the billing to countless of destination countries and roaming countries.

All in solution, flexible scope?
Any revenue stream can be monitored: Postpaid billing, Prepaid charging, Data services, Outbound Roaming, Prepaid top up, Premium Rate Services, Interactive TV services. We find under-billing or over-billing, missing records, duplicate records, ghost charges, duration metering and rounding, volume metering and rounding, usage prices, bundles capacity... In addition, we are flexible with the  monitoring scope. If you want to launch 4G, test new roaming tariff plans imposed by your regulator... We will just swap capacity and change the monitoring scope in just a few days!

Saving money?
Our benchmarking study shows 0.1% to 0.5% and that during monitoring the ROI remains positive year after year...

Saving time?
A managed service like the one from Araxxe allows you to concentrate on analyzing the results, less time spent on in house projects, maintenance, integration...Our billing experts have the helicopter view and use their share of international expertise to fit your needs.

Market research forecasts more than 50% of data traffic growth per year and resulting in data consumption multiplied by 10 in the next 5 years!

So why should you care?
Not only because data services are or will become your 1st source of revenue but also because billing of data services evolves in a highly complex and moving environment, challenging to understand when it comes to invoice your customers correctly.

Market research forecasts more than 50% of data traffic growth per year and resulting in data consumption multiplied by 10 in the next 5 years!

So why should you care?
Not only because data services are or will become your 1st source of revenue but also because billing of data services evolves in a highly complex and moving environment, challenging to understand when it comes to invoice your customers correctly.

• Ask the right questions before you lose too much... so, are you sure?
• Are you sure that your customers get the proper notification when their data bundle has expired?
• Are you sure that your billing system blocks all data services after the data bundle depleted?
• Are you sure that every data transaction is effectively reported to the online customer invoice?
• Are you sure that your new online charging system applies the same rules as the previous system?
• Are you sure that you maximize the revenue from your data services?

What our service controls:
Our service checks mainly Data services metering and billing rules as well as user experience based on many various self-generated test data transactions:

different data types (http, ftp, mail, MMS)
different subscriber segments (prepaid, postpaid, inbound roaming visitors)
different locations (home network and while outbound roaming attached to 2G, 3G or 4G networks).
single data transaction to data bundle with related subscriber notification
volume threshold, exit policy, renewal policy, validity period, rating step ...
We monitor since 10 years such complex evolving revenue chain delivering from specific targeted audits to recurring data billing verification programs for emerging, mid-tier and tier 1 operators.

Contact us and we will explain you how we can provide to your revenue assurance/risk management teams actionable findings: clear view of applied data services metering and billing rules,  a user experience view and the identification of opportunity areas to increase data services revenues.

Your business is our business, we help you harvest. Everywhere. That is our baseline and our promise: Araxxe is focusing on all services that could be of interest to you.

The rules of the game have changed: Digital television entered the world of telecom operators.
TV is no more considered marginal to the Telco's business. Your marketing team always focusses on creating new attractive offers for your customers of your telephony services but since a couple of years you also have  to offer attractive bundles combining mobile, fixed, internet  and... TV Services! TV is getting more and more Connected, Smart and Interactive.
There are today several new ways people can use interactive TV: Control your programming, buy products and services, vote or give your opinion...

Your business is our business, we help you harvest. Everywhere. That is our baseline and our promise: Araxxe is focusing on all services that could be of interest to you.

The rules of the game have changed: Digital television entered the world of telecom operators.
TV is no more considered marginal to the Telco's business. Your marketing team always focusses on creating new attractive offers for your customers of your telephony services but since a couple of years you also have  to offer attractive bundles combining mobile, fixed, internet  and... TV Services! TV is getting more and more Connected, Smart and Interactive.
There are today several new ways people can use interactive TV: Control your programming, buy products and services, vote or give your opinion...

So be ready!

Research shows that TV and IPTV services revenues are expected to see the fastest growth in the telecom industry! It is getting a bigger share of the pie in term of revenues. So how do you know your billing system is working properly when your customer orders a movie or pays to watch a football match?

Can you monitor this revenue chain? Araxxe can do this for you too!
Araxxe is monitoring the main features by generating selected test events.
Araxxe is identifying revenue leakages and billing errors by comparing the sample of events generated during the test campaign to the subscriber invoice including usage details.
Araxxe is checking whether the customer experience is in line with the operator expectations.

Use Cases, what are the findings?
The movie rented in HD quality has been invoiced at the (lower) price of a normal movie.
The VoD package has been cancelled but the service was still available after the scheduled end date.
The event booked through the Pay per View mode has been invoiced even though it was not possible to view the event. 
The rented TV serie has been billed with a date later than the actual date.
Subscribe to Araxxe's Interactive TV monitoring services to be sure you capture all the revenues you are entitled to!