Your marketing team is constantly changing and launching offers to adapt to your customers’ needs and to differentiate from competition. Your customers are free to ‘pick and choose’ rate plans and change them anytime. On the other side, your IT team is constantly introducing new systems too: new mediation systems, a new version of the Intelligent Network, VoLTE or VoWifi updates and many more…
Operators, vendors and regulators are continuously investing in Revenue Assurance tools to ensure profitability and the best customer experience. Despite this collective work, revenue leakages still occur...
Our new whitepaper ‘Are we really done with Revenue Assurance?’ looks at some statistics and at a selection of cases (i.e. billing errors) detected by Araxxe over the past 15 years.
It gives an insight into common billing errors and shares proven best practices. Download it here today and find out:
When Change Management meets Revenue Assurance!
In the highly competitive telecoms market, communication companies must constantly improve their products and services to keep up with customer expectations.
They have to deal with multiple and complex systems – IT Systems, Network Components and Devices – that have become increasingly dependent on effective testing to ensure that they are risk-free. This is especially critical as their customers always demand the highest system availability and stability.
Therefore, it is not surprising that the strain on the testing function is increasing. The release cycles are shortened and the time available for testing is reduced, but the testing effort required to detect faults in time remains the same.
Araxxe has just released a whitepaper that provides you insights in the highly technical world of It systems and migration testing. It gives directions on how to use Araxxe’s TCG services as a preventive role to validate an IT system, this in order to avoid underbilling and or overbilling.
Do you want to know more?
Download the whitepaper here and if you have any questions related to it or to any of our Revenue Assurance or Fraud Detection services, please don't hesitate to contact us. We will be happy to help!