Billing errors result in revenue loss and reputational damage for telecoms providers.
Watch our feed over the next 4 weeks! We will provide you with insights into roaming billing errors and how we can help you to prevent them!
- Episode #1 – Mobile Roaming Revenues: What’s at stake?
Billing errors impact the revenues, costs and customer experience causing reputational damage for mobile operators. Whilst many operators believe that offering subscribers unlimited bundles will make them immune from billing issues, Araxxe global testing has highlighted unexpected errors associated with these plans, especially roaming and data issues.
Araxxe operates a global network of test call generators covering 150+ countries. This unique network enables us to generate test call campaigns in local and roaming scenarios covering different network technologies like 2G, 3G, 4G (VoLTE included) and 5G.
This exceptional asset allows us to identify previously unknown interconnect fraud, billing errors and quality of service issues on behalf of our customers, helping them to increase revenues, reduce costs and improve customer satisfaction.