Many operators are updating their roaming plans and tariffs for customers within the EU following Brexit. As roaming, billing, and risk management professionals know, changes to roaming tariffs can be complex to implement and test. Mistakes often attract media attention and can sometimes damage an operator’s brand image.
ARAXXE helps operators prepare for post-Brexit pricing changes
We have developed an effective test campaign specifically designed to help operators validate post-Brexit tariff changes. Over a short period, we conduct a “health check” to ensure the accuracy of your customers’ billing, covering various types of roaming transactions and tariff plans across EU countries. You will be alerted as soon as errors are identified so corrective actions can be taken quickly before they impact your revenue.
Our analysis is always performed from the customer’s perspective. This allows us to highlight issues that may be missed by standard checks and controls, and also to cover test scenarios related to customer experience.
About Araxxe Araxxe is a pioneer and market leader in using test call generators to provide fraud and revenue assurance solutions to telecommunications operators worldwide. Building on over seventeen years of experience and our global network of probes and telecom resources, our test infrastructure enables us to perform all types of transactions (voice, data, SMS) on multiple networks (3G, 4G, LTE, 5G).