End to End Billing Verification

Challenge

In the telecommunications industry, the rapid pace of technical innovation, creates several challenges for telecom operators:

• Constant introduction of new technologies, products, services, and promotions.
• Management of mobile service revenues for various subscriber types, including personal, business, corporate, large accounts, and machine-to-machine (M2M), for both postpaid and prepaid services.
• Time to market for the launch of new products and solutions.

Our solution

Araxxe’s Revenue Assurance service helps operators monitor and secure revenue flows by identifying billing errors systematically. Our approach includes:

• Monitoring the charging and billing processes of mobile services to detect errors before they lead to revenue loss or subscriber complaints.
• Generating and analysing a sample of real mobile transactions (i.e. Data, voice, SMS, MMS) on home networks and while roaming.
• Monitoring data bundles allows to detect metering and billing errors impacting the fastest growing usage in mature markets. Data is the future.
• Matching of sample traffic generated by Araxxe robots with billing data feeds containing traffic details, customer invoices, and prepaid account information.
• Inspecting metering accuracy, transactional errors, call ratings, and prepaid account management against over 2,000 international destinations.
• Prioritising reporting of actionable findings by financial impacting, supported by detailed technical traces.

Araxxe’s extensive services ensure that Telecom Operators can effectively secure their revenue streams and mitigate the risks associated with billing errors.