Revenue Assurance Solutions

Postpaid Billing Verification

Challenge
Revenue Assurance is a company-wide, on-going challenge. In the retail segment, average billing error rates range between 1% and 3%. Revenue leakage and billing errors hurt your top and bottom lines. Errors upset customers, partners, regulators, and your CFO. Technical innovation increases as well as marketing rate plans and promotions being launched and changed on a regular basis which is making prepaid and postpaid billing chain complexity increasing weekly. Time to market constraints leave little room for testing.


Our Solution 
Monitoring Postpaid billing to detect billing errors before they turn into revenue losses or customer complaints

  • Generation, monitoring and analysis of voice and data traffic to and from anywhere in the world, on any network.
  • Revenue leakages and billing errors identification: 
    • by comparing (a) the sample traffic generated by the robots to (b) online customer invoices including traffic details
    • by controlling metering accuracy, unbilled transactions, over/under-charged transactions, bucket rating, option rating, on peak / off peak rating, pricing against 2,000+ international destinations...
  • Prioritization of discrepancies and presentation of actionable findings, with the required detailed technical trace.
  • Araxxe generates, monitors and analyses voice and data traffic, to and from anywhere in the world, on any network.
  • Araxxe identifies revenue leakages and billing errors by comparing (a) the sample traffic generated by the robots to (b) online customer invoices including traffic details. Controls include: metering accuracy, unbilled transactions, over/under-charged transactions, bucket rating, option rating, on peak / off peak rating, pricing against 2,000+ international destinations...
  • Araxxe revenue assurance experts prioritize discrepancies and present actionable findings, with the required detailed technical trace.